Speakers
Jenny Shaw
Workshop
The Compassionate Communications Commitment was developed as part of the wider work of the Higher Education Mental Health Implementation Taskforce (HEMHIT) and was developed by a number of key stakeholders including representatives from AMOSSHE, ARC (Academic Registrars' Council), academic colleagues and external providers. This work helps develop a supportive community that’s genuine and consistent in its communications with students across an institution. This session provides you with a deeper understanding of the commitment and how your institution could implement this throughout your policies and processes. This is an opportunity to explore what this means for Student Services specifically and discuss with colleagues the benefits of implementing this approach within your context.
Jenny Shaw is HE External Engagement Director for Unite Students. She has previously led for Unite Students on student experience and student wellbeing, setting up the first student support team in the PBSA sector and contributing to national guidance. Since 2013, she has led national policy research into the student experience, producing influential reports such as Living Black at University and the Applicant Index. Prior to working with Unite Students she held senior roles in the HE sector, leading on widening access and inclusion. She is currently seconded one day a week to the Higher Education Mental Health Implementation Taskforce.
:
https://www.ntu.ac.uk/about-us/governance/vice-chancellor/higher-education-student-support-champion#
Ben Rogers is the former Chair of the Academic Registrars’ Council (ARC) and is currently Director of Registry Services at Cardiff Metropolitan University. Ben led the work for ARC and wrote the forward for the Compassionate Communication in HE document. Ben has previously been a member of a number of Universities UK Advisory Groups, namely Staff to Student Sexual Misconduct, Tackling Racial Harassment and Data Sharing in Harassment Cases. Ben has also worked in the Review of Data Futures for the Office for Students and been an advisor to the Home Office on Tier 4 student visas.