Speakers
Rosie Edwards
Presentation
The University of Edinburgh has introduced a new approach to Student Support moving from a Personal Tutor system to a holistic approach with an ecosystem of professional services, academics, teaching teams, specialist services and peer support.
Every student has a named Student Adviser, a trained colleague who helps the student to navigate their studies administratively and pastorally. They work directly with the student and in partnership with professional services such as our Student Wellbeing Service, Residence Life, Chaplaincy, Student Counselling, Disability and Learning Support Service, Student Immigration and more. They also have a named Academic Cohort Lead, who is responsible for academic transition and skills building. They help the student to create their academic identity as individuals and within their communities.
The model fully rolled out across the university in September 2023 with colleagues working within the holistic model, developing robust communities of practice to provide equity of support to our student community. This session gives an overview of the implementation project, considers how the model is becoming embedded across the institution, and the approach to resolving challenges in a way that provides an equitable student experience.
Here's the University of Edinburgh's support information for students: How we support you.
Rosie Edwards has been a key figure in the research, design and implementation of the new model of student support at Edinburgh since its inception in 2019. With extensive experience in student-related professional services roles across the University, Rosie is passionate about improving the higher education experience for the whole staff student community and removing friction from our systems and change management where she can. She is currently working across a number of strategic projects, one of which is embedding the new model of student support.
:
https://www.ed.ac.uk/students/academic-life/how-we-support-you
:
rosie-edwards-6579971a1
Lorna Devlin is the Head of Student Support & Experience at the University of Edinburgh’s School of Economics. With a long background in helping students maintain education against a background of poor mental health and other barriers, Lorna was one of the Design Leads for the new model of student support at Edinburgh.
She now oversees the implementation and review of the model at Economics, a flagship school for the model. She is developing ways to use existing data for the evaluation and monitoring of student support. Lorna is passionate about the community of practice of student support at Edinburgh and the provision of equitable and inclusive provision for all students.
:
https://www.ed.ac.uk/students/academic-life/how-we-support-you
:
lorna-devlin-126859174