Booking terms and conditions

AMOSSHE welcomes payments for events online by credit or debit card, by bank transfer or by cheque. For invoiced payments, you have 30 days to pay from the date of the invoice.

AMOSSHE will make every effort to ensure that you're charged the correct booking rate. However, please note that the onus is on you to provide the correct information and choose the correct rate applicable to you.

AMOSSHE will make every effort to deliver the event as described on our events page. For in-person events, AMOSSHE will usually provide refreshments and lunch.

However, there may be some differences to the event as described due to circumstances beyond AMOSSHE’s control. For example, a speaker might be unable to deliver their session, a substitute might take their place, or the timing of their session might change. Or for in-person events, AMOSSHE may be required to change the venue.

Event resources

AMOSSHE will share the event resources (for example presentations, handouts) with all attendees if the content creator has given their consent to do so. The resources remain the intellectual property of the people who created them. You may use the resources for your own internal business use and benefit, but not for resale or other reuse for commercial purposes.

Event cancellation

If AMOSSHE cancels an event that you have booked to attend:

• We will notify you as soon as possible.
• You will receive a full refund of your booking fee.
• We won’t reimburse the cost of travel or accommodation arrangements you may have made.
• If AMOSSHE is able to reschedule the event, we will offer you the opportunity to transfer your booking to the new date instead of receiving a refund.

Your data

AMOSSHE handles your personal data according to our privacy policy. We won't share your personal data with speakers, session leaders or sponsors, unless you consent to this on the form when you book.

Photography and filming

During our events we may do one or all of the following:

• Take general photographs.
• Record all audio output from the event.
• Video record the event proceedings.
• Live stream selected event proceedings.

AMOSSHE will use the photographs for marketing and publicity in our publications, on our website and in social media, or in any third party publication.

For virtual events AMOSSHE will share recordings with delegates afterwards, and then make the recordings available to AMOSSHE members securely at a later date (for example the end of the academic year). The recordings will generally be of presentation sessions only, which may include delegates’ questions and comments. Discussion sessions, workshops and ‘Chatham House rule’ sections won’t be shared in this way.

By booking to attend an AMOSSHE event you consent for your questions and comments from the floor to be included in the recording sent out after the event.

If you don't want to be photographed or video recorded, please let AMOSSHE know in advance of the event, or on arrival for in-person events.

These booking terms and conditions apply to all AMOSSHE online events, including webinars, virtual workshops and conferences, and the AMOSSHE National Conference when hosted online.

Booking

You can book your place to attend the event up until 12:00 (noon) on the day before the event.

Cancellation

If you want to cancel your attendance at an online event, please contact the AMOSSHE National Office as soon as possible, and confirm your request by email.

If you notify AMOSSHE of the cancellation before 12:00 (noon) on the day before the event, AMOSSHE will not charge you the full original booking fee. If you have already paid, we will refund you. AMOSSHE will charge no fee for any cancellations before this deadline.

If you cannot attend but you have a colleague who would like to attend the event in your place, please see details about change of delegate below. Please don't pass the event link on to a colleague, because anyone who attends but is not registered for the event will be charged the full booking fee.

AMOSSHE cannot permit cancellations after 12:00 (noon) on the day before the event. If you cancel after this deadline, or if you do not attend the event, AMOSSHE will still charge for the full original booking fee, and will not give any refund. You will still receive a recording of the event (the parts that speakers have consented to share) as well as any resources (for example presentations, worksheets).

Change of delegate

If you want to change a booked delegate for someone else, please contact the AMOSSHE National Office as soon as possible, and confirm your request by email. The cost of a place at an online event differs depending on whether the delegate is an AMOSSHE member or not.

AMOSSHE will charge no fee for any delegate substitutions made before 12:00 (noon) on the day before the event. If the type of place for the new delegate is different to the original booking (for example a non-member replacing a member) AMOSSHE will charge for the difference in cost.

AMOSSHE cannot permit substitutions after 12:00 (noon) on the day before the event. If a substitute (or any unbooked) attendee attends the event on the day, AMOSSHE will charge the full booking fee for that attendee.

These booking terms and conditions apply to all AMOSSHE CPD events hosted in-person at a venue (rather than online), including our Winter and National Conferences when held in person.

Booking

You can book your place to attend the event up until 14 calendar days before the start of the event.

Cancellation

If you want to cancel your attendance at an event, please contact the AMOSSHE National Office as soon as possible, and confirm your request by email.

If you cancel your attendance at an in-person event before 14 calendar days before the start of the event, AMOSSHE will not charge you the full original booking fee. If you have already paid, we will refund you. AMOSSHE will charge no fee for any cancellations before this deadline.

Change of delegate

If you want to change a booked delegate for someone else, please contact the AMOSSHE National Office as soon as possible, and confirm your request by email. The cost of a place at an event differs depending on whether the delegate is an AMOSSHE member or is associated with AMOSSHE.

AMOSSHE will charge no fee for any delegate substitutions made before 14 calendar days before the start of the event.

AMOSSHE cannot permit substitutions after 14 calendar days before the start of the event. If a substitute (or any unbooked) attendee comes to the event on the day, AMOSSHE will charge the full booking fee for that attendee, in addition to the original booking fee.