AMOSSHE National Conference 2025: innovate, inspire, influence

Dr Aleata Alstad-Calkins

Director of Student Support & Success, University of Roehampton

Aleata is an AMOSSHE Executive Member and Director of Student Support & Success at the University of Roehampton.

: https://www.amosshe.org.uk/about/our-team.html

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Emma Bales

AMOSSHE Vice Chair (Operations), Director of Student Services, University of Cumbria

Emma is Vice Chair (Operations) at AMOSSHE and Director of Student Services at the University of Cumbria. 

: https://www.amosshe.org.uk/about/our-team.html

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Dr Lesley Black

Director of Student Support and Success, University of Winchester

Lesley is Director of Student Support and Success at the University of Winchester. She has strategic responsibility for student experience, retention, and transition. She believes strongly in the connection between creativity and good mental wellbeing and has previously worked with her co-presenter, Glenn Fosbraey, in creating Breaking Barriers: 100 personal accounts of mental ill health, recovery, and connection, from which this project (Sunny Side Up) grew.

: dr-lesley-black-59437115/

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Harriet Blaise

Student Experience and Support Officer, Keele University

Harriet has worked at Keele University in student support roles for the past 7 years. Before this, Harriet worked in schools, after completing her teaching qualification in BA Primary Education.

Harriet began her career in Higher Education as a member of the Disability Support and Inclusion team, before moving to her role as a Student Experience and Support Officer.

Harriet is one of the six trained Domestic Abuse Liaison Officers at Keele and case manages this team.

: https://www.keele.ac.uk/students/lifeoutsideofstudy/neverok/relationshipabuseandsexualviolence/domes

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Jamie Boyle

Client Director, Education Division , Howden

Jamie has over 12 years of experience in the education sector and has been instrumental in developing Howden’s Student Assistance Programme.

As the Client Director leading the Education team at Howden Education, Jamie collaborates with schools, colleges, universities, training centres, and accommodation providers across the UK to deliver mental health, counselling, and wellbeing support services.

In the past year, Jamie has successfully onboarded and supported 25 higher and further education institutions and their 200,000 students, providing ongoing support through close-working partnerships.

Jamie is passionate about improving mental health and wellbeing support for learners of all ages and backgrounds.

: https://www.howdengroup.com/uk-en/sector/education/student-and-pupil-wellbeing
: howdencommercialuk/

Julie Castleman

Mental Health Trainer, The Charlie Waller Trust

Julie is an experienced a well-rounded professional, with extensive experience of providing mental health and suicide prevention training. She is a BACP Accredited Counsellor and has substantial experience of working therapeutically within the HE sector, her last role was as Team Lead for the University of Bath Counselling and Mental Health Service.

Julie is passionate about raising awareness of mental health, providing training and supporting universities to develop a ‘Whole University Approach’ to the mental health and wellbeing of staff and students.'  She is committed to equality and diversity and the dignity and respect of all individuals.

Julie has a positive and enthusiastic approach to her training delivery, she is passionate about raising awareness of mental health, promoting and enabling confidence in others to offer support whilst being mindful of their personal boundaries and wellbeing.

Julie has a particular passion for suicide prevention and is currently a member of the British Standard Institute group, working to develop a ‘British Standard on Suicide Prevention’, ensuring that the HE sector has a voice within this.

: https://charliewaller.org
: juliecastleman

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Jessica Christie

Student Information Service Manager, University of Leeds

Jess is a member of the leadership and management team of the Student Information Service, part of the Student Experience and Support Directorate at the University of Leeds. She has worked in student support and leadership roles within the University of Leeds for over 12 years with experience of support delivered in both Faculty and centralised teams.

In 2022 Jess joined the Leeds Institute of Teaching Excellence as a fellow, co-leading a research project exploring the needs and experiences of students seeking support and information to influence service design. 

: https://teachingexcellence.leeds.ac.uk/research/fellowships/developing-student-centred-services/
: jessica-christie-1ab493255

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Steph Eardley

Client Operations Manager, Randstad Student Support

Steph has worked closely with Randstad’s university partners for the past 14 years to provide tailor-made specialist solutions for their Student Services, enabling them to provide every student with the support they need to achieve a fulfilling and rewarding university experience. The Randstad Student Support team currently provides over 5,000 specialist support staff to institutions across the UK, and we are incredibly proud to support over 20,000 students each academic year. 

: https://www.randstad.co.uk/employers/areas-of-expertise/student-support/
: /company/randstad/

Alison Felton

Head of Student Wellbeing, Keele University

Alison has worked in higher education for the past 24 years, beginning her career as a policy advisor at the Higher Education Funding Council for England and then at Keele University where she has worked in various roles all with a student experience focus leading to her current role as Head of Student Wellbeing.

Alison manages a range of services at Keele, including Student Experience and Support, Disability Support and Inclusion, Counselling and Mental Health, Sexual Violence Liaison Officers, Domestic Abuse Liaison Officers, Residence Life and the Safeguarding and Prevent network.

: https://www.keele.ac.uk/students/lifeoutsideofstudy/neverok/relationshipabuseandsexualviolence/domes

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Claire Flegg

Assistant Head of Student Support, University of Leeds

Claire is Assistant Head of Student Support at the University of Leeds, a member of the Directorate of Student Experience and Support leadership team with responsibility for the University’s ‘Student Information Service;’ a new initiative providing holistic, high quality support and information to the full student and PGR body about any and all aspect of study and live at Leeds. With a focus on improving the student experience Claire works cross institutionally in support of operational improvements to support seamless delivery of support and services.

Claire's background is in student support and service development; having worked across Disability Services and on whole university change programmes.

A fellow of the prestigious Leeds Institute of Teaching Excellence, Claire has led research exploring the needs and experiences of students seeking support and information to identify how services can be designed to contribute to student success and a sense of belonging.

: https://teachingexcellence.leeds.ac.uk/research/fellowships/developing-student-centred-services/
: claire-flegg-2904a665

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Glenn Fosbraey

Associate Dean of Humanities, University of Winchester

Glenn is the Associate Dean of Humanities at The University of Winchester. He has published over 50 books, chapters, and journal articles and has won several teaching awards.

: https://glennfosbraey.com/
: glenn-fosbraey-9889009a/

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Mark Fudge

Mental Health Trainer, The Charlie Waller Trust

Mark worked for 20 years in Higher Education and, for over half of this, managed a counselling and mental health team. Prior to this he worked in community development within the NHS for 9 years. He was a founder member of the SCORE research consortium and has an interest in the evidence base for effective mental health interventions with student communities. Presently he has a freelance career as a therapeutic supervisor and trainer for Charlie Waller Trust.

: https://www.charliewaller.org/

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Dr Emine Gurbuz

Senior Lecturer, School of Psychology, Sport and Health Sciences, University of Portsmouth

Dr. Emine Gurbuz completed her PhD at Durham University in 2020 and currently is a Senior Lecturer at the School of Psychology, Sport and Health Sciences at University of Portsmouth. She is a part of the Centre for Interaction, Development and Diversity Research Center (CIDD) which investigates social interactions in all aspects of human development. Dr. Gurbuz’s work mainly focuses on understanding social and academic experiences of autistic students at university using qualitative and quantitative methods. In her research, she uses community based participatory research (CBPR) approach and collaborates with autistic and non-autistic university students and support professionals as co-researchers to design and validate inclusive measures of support needs.

: https://www.port.ac.uk/research/research-groups-and-centres/centre-for-interaction-development-and-d
: @@eminegurbuz.bsky.social

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Richard Hind

Learning Technologist, University of Chester

Richard Hind works as a Learning Technologist for eight years, and within higher education for ten. Supporting faculties across the University of Chester on dozens of projects.  His focus is always around the user experience for both staff and student, removing the friction that causes engagement to decline. His current projects are within game-based learning, encouraging team-based experiential learning in policing and criminology through repeatable practice and externally focussed University content to preload and prepare students coming to the University of Chester.

: richard-hind-972b91195

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Keith Houghton

Head of Student Support and Wellbeing, The University of Law

Keith is an AMOSSHE Executive Member and Head of Student Support and Wellbeing at The University of Law. 

: https://www.amosshe.org.uk/about/our-team.html

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Siân Jones-Davies

Principal Associate, Mills & Reeve

Siân specialises in education, public law and regulatory matters. She has extensive experience of providing legal, regulatory, governance and strategic advice to clients in the higher education, further education and schools sectors. She advises on a range of student-related issues including student contracts and “CMA” / consumer law, complaints and court claims (including for judicial review, breach of contract, duty of care and discrimination), misconduct and discipline, fitness to practise, natural justice and procedural fairness, student mental health, duty of care and safeguarding, and harassment and sexual misconduct. Siân reviews student regulations, policies and procedures and advises on their fair implementation in practice. She is a regular speaker at education sector events and delivers training and workshops to clients. Siân is recognised in Legal 500 as a leading associate.

: https://www.mills-reeve.com/people/sian-jones-davies

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Nathan Kay

Head of Student Mental Health Services, Lancaster University

Nathan is a registered social worker with extensive experience in child protection and risk management within the Local Authority setting. Over the last 10 years he has been increasingly concerned for the availability of mental health support and suicide prevention for young people.

 In 2022, Nathan transitioned to a role within Higher Education, taking on the role of Head of Student Mental Health Service at Lancaster University. Since his appointment, he has led a comprehensive redesign of the university's mental health provision, moving it from a traditional counselling model to an innovative Single Session approach. This progressive system incorporates tailored pathways into broader support options including counselling, CBT, and dedicated key working services.

 Nathan brings a strategic mindset to his leadership, open to challenging established practices to ensure all processes deliver meaningful value to students. His approach is characterised by a willingness to question traditional methods, focusing instead on evidence-based outcomes and student-centred care.

 His work combines practical expertise with forward-thinking vision, helping Lancaster University's mental health services remain responsive, accessible, and effective for the diverse needs of the student population in today's challenging mental health landscape.

Richard Krytowycz

Senior Clinical Development Manager, Health Assured

Richard has worked with Health Assured for over 12 years and is a British Association for Counselling and Psychotherapy (BACP) member, with a Certificate in Critical Incident Stress Management. He holds a Combined Honours BA in Psychology and Counselling, as well as a Post-Graduate Certificate in Professional Counselling.

Richard is a Senior Clinical & Development Manager at Health Assured and, in his role, he has overseen the transition and implementation of several services across a range of sectors developing the necessary systems and implementing processes to ensure high quality service provision, as well as building an effective counselling team.

Richard has overseen the development of student support services provided by Health Assured in partnership with Endsleigh and is the clinical lead for a number of our clients across the education sector. With this experience, he has a sound understanding of the wellbeing issues faced by both staff members and students today.   

Sally Lambah

Head of Student Support and Wellbeing, Wrexham University

Sally is an AMOSSHE Executive Member and Head of Student Support and Wellbeing at Wrexham University. 

: https://www.amosshe.org.uk/about/our-team.html

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Dr Jennifer Leeder

Assistant Director, Student Counselling Service, University of Edinburgh

Jenny has remained in Higher Education (HE) for her whole working life. She has been a BACP (British Association for Counselling and Psychotherapy) senior accredited counsellor and manager in Student Counselling Services for over 20 years and is proud to have worked in several University Counselling Services – the University of the West of Scotland, the University of Wolverhampton, the University of Oxford and currently the University of Edinburgh. In the late nineties, her professional engagement with HE started in Widening Participation at the University of Dundee where she was a Summer School personal tutor and project officer funded by the Sutton Trust. She was introduced to the ReDD (Reducing Digital Distraction) project by its originators (Dr Ulrik Lyngs and Maureen Freed) in the summer of 2023 at an annual HUCS meeting (Heads of University Counselling Services) and ever since, has been actively engaged in ReDD activities with other enthusiastic and supportive colleagues at Edinburgh and has passionately promoted it to a wider public. She is a strong believer in HE as a transformative experience and that innovation through collaboration is the lifeblood of a healthy University.

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Ben Locke Ph.D.

Chief Clinical Officer, Togetherall

Ben Locke, Ph.D., heads up the Togetherall clinical team, which provides sector-leading levels of support and risk management in the digital mental health space. Dr. Locke is focused on ensuring that 24/7/365 clinical monitoring of the Togetherall community keeps our global membership base safe and supported. He is a licensed psychologist with over 20 years in senior clinical roles in higher education and a range of clinical settings, including hospitals. Dr. Locke was the Director of the Center for Collegiate Mental Health at Penn State University for nearly two decades, developing a revolutionary tool known as the Clinical Load Index (CLI) that has since been widely adopted by colleges and universities across the US to establish treatment capacity. Dr. Locke holds a Ph.D. in Counseling Psychology from Boston College.

: www.togetherall.com
: @Togetherall
: @@Togetherall

Tracy Lumb

Senior Project Manager - Wellbeing, SOS-UK

Tracy Lumb is the Senior Project Manager – Wellbeing at Students Organising for Sustainability (SOS-UK). She collaborates with universities and students' unions to address student drug and alcohol use, with a strong focus on harm reduction. Tracy leads the Drug and Alcohol Impact accreditation programme and recently contributed to the Universities UK Drugs Taskforce.

Before joining SOS-UK, she spent six years in community drug and alcohol services, coordinating care for adults affected by substance use. She also provided training to healthcare professionals, support workers, and students on alcohol-related risks and harm reduction strategies.

: https://www.drugandalcoholimpact.uk/
: tracy-lumb-309488198/

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Richard Mendez

DASA (Directorate of Access, Skills & Apprenticeships), University of Chester

Richard Mendez is the Director of DASA (Directorate of Access, Skills & Apprenticeships) at the University of Chester. The role entails strategic oversight for a multi-discipline directorate that supports students across the entirety of the student journey; from access through to progression. The directorate has oversight for several student success services including academic skills, access and participation, careers and employability, degree apprenticeships, outreach and work-based learning (curriculum-based placements). Richard has presented keynote talks and conference papers on the topics of widening participation, curriculum development and employability in the UK and abroad.

: richard-mendez-22a0112a

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Dr Shaun Mudd

Head of Teaching Expertise Development, Learning Innovation & Skills, Bath Spa University

Shaun is an experienced academic/educational developer, having worked in several roles and institutions to support staff development in academic practice. He leads the Teaching Expertise Development team at Bath Spa University. The team facilitates professional learning for all staff who teach and support learning at Bath Spa, particularly in relation to pedagogy and curriculum design/enhancement.

Immediately before joining Bath Spa University, Shaun was Senior Lecturer in Academic Practice at the University of the West of England, and Programme Leader of their Academic Professional Programme (including the Postgraduate Certificate in Academic Professional Practice, and Academic Professional Apprenticeship; accredited to award Fellowship of the Higher Education Academy).

Shaun’s original academic background was in Classics and Ancient History, specialising in alcohol consumption in ancient Greco-Roman society. He taught at the universities of Exeter and Bristol, and worked on research projects for Exeter, the European Institute for the History and Culture of Food (IEHCA) and Harvard.

: https://www.bathspa.ac.uk/our-people/shaun-mudd/

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Vanessa Napolitano

Student Support Manager, Leeds Trinity University

Vanessa Napolitano is the Student Support Manager at Leeds Trinity University. She has worked in student support within a range of FE and HE settings (in the UK and US) for over seventeen years.

: https://www.leedstrinity.ac.uk/blog/9/
: vanessa-napolitano-6a5568134/?originalSubdomain=uk

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Professor Edward Peck

Vice-Chancellor and President, Nottingham Trent University

Professor Edward Peck joined Nottingham Trent University as Vice-Chancellor in August 2014. The university educates over 35,000 students and employs circa 4,500 staff across six campuses. Previously, he worked at the University of Birmingham as Pro Vice-Chancellor and Head of the College of Social Sciences. His early career was spent in the NHS where he led a national initiative to create community mental health services and close Victorian asylums. His academic interests encompass public policy and organisational leadership. He is a Fellow of the UK Academy of Social Sciences.

Professor Peck is Interim Chair of the Universities and Colleges Admissions Service (UCAS) and a former Board member of both UUK and the Universities and Colleges Employers Association (UCEA). He was a member of the UK Government's Post-18 Fees and Funding – aka Augar – Review Panel. In May 2022 he was appointed as the Department for Education’s Higher Education Student Support Champion and became Chair of the Higher Education Mental Health Implementation Taskforce in June 2023. 

In July 2025 he will commence as Chair of the Office for Students. 

In July 2020 he was appointed Deputy Lieutenant of Nottinghamshire and was made a Commander of the British Empire (CBE) in the 2021 New Year Honours List for Services to Higher Education.

: https://www.ntu.ac.uk/staff-profiles/senior-management-team/edward-peck?SQ_VARIATION_168632=0.
: @ProfEdwardPeck

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Emily Peers

Student Communications Manager, University of Birmingham

Emily supports the delivery of the student communications framework at the University of Birmingham, leading on a variety of themes and campaigns working with many stakeholders across the university. She has a background in internal communications, student recruitment and engineering/art school marketing before landing in student communications.

Emily is always looking for new ways of working and trying to explore the best avenues to get the best results as is her sporting nature with a passion for creativity and inclusivity.

: emily-peers-447870140

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Anna Quinn

Head of Student Services, University of Northampton

Anna Quinn is the Head of Student Services at the University of Northampton, leading teams dedicated to enhancing the student experience through delivery of specialist support services, including ASSIST Disability Support, Counselling and Mental Health, Financial Guidance, Student Support and Advice, Student Information Desk, the Multifaith Centre and the newly created Safeguarding Team.  She has worked within student services across a number of higher education institutions since 2010 and is a qualified Therapeutic Counsellor (BACP). At UON, she has established the SVLO (Sexual Violence Liaison Officer) and Safeguarding Team, reinforcing the university’s commitment to student safety and wellbeing. Anna’s previous roles have includes Head of Student Experience at Aston University.  Currently, Anna leads UON’s Suicide Safer Framework and is Enabling Domain lead for the UON Mental Health Charter bid.

: anna-quinn-b6160a37

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Geoff Rickson

Deputy Lead Advisor and HEI Co-ordinator, Samaritans

Geoff began his career in education and spent 38 years teaching in South London, Cambridgeshire and Devon, followed by work with school governing bodies. Alongside this, he has been a Samaritan listening volunteer for more than 20 years, equating to well over 4,000 hours spent on the helpline. Since 2015, Geoff has been with the specialist Step by Step service where his role is to co-ordinate and develop their work and partnerships with HEIs.

The Samaritans Step by Step service has been involved with a considerable number of universities and has offered guidance and advice on a wide range of issues around suicide prevention, intervention and postvention. They have also been involved in External Advisory Groups, where their contributions have been valued for bringing an independent and external view based on research and on a wide experience of good practice across the sector.

Geoff was also involved in researching and writing the Universities UK document ‘How to Respond to a Student Suicide.’

Come and find out more about this unique service!

: https://www.samaritans.org/

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Kristy Robinson

Student Support Development Lead, University of Westminster

Kristy Robinson, M.S.W., SFHEA is a mental health practitioner and higher education leader with over a decade of experience spanning both the United States and the United Kingdom. Her career has focused on building inclusive, trauma-informed student support services and leading strategic wellbeing initiatives at institutional levels. Kristy’s clinical training and experience as a psychotherapist inform her approach to leadership and collaboration, where she advocates for meaningful change in student mental health and wellbeing.

Currently serving as Student Support Development Lead at the University of Westminster, Kristy leads on policy development and strategic advancement for the Student Support and Residential Life service provision. She is a Senior Fellow of the Higher Education Academy and has recently been appointed as a Trustee with the University Mental Health Advisers Network (UMHAN). Her work is grounded in a commitment to cultural humility, social justice, and ethical leadership in student mental health and wellbeing.

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Max Scales

Advisory Solution Consultant, ServiceNow

Max Scales is a dedicated advocate for enhancing student and staff experiences within higher education through innovative technology. With a strong background in leveraging platforms like ServiceNow, Max focuses on integrating cutting-edge solutions to transform traditional support models. His work is dedicated to empowering university staff, reducing administrative burdens, and fostering proactive student engagement. Max's approach combines technical proficiency with a deep understanding of the educational landscape. 

: https://www.servicenow.com/
: max-scales-763b2486/

Suparna Sengupta

Commissioning Editor, Epigeum

Suparna graduated with an MA in English Literature from India and has since built a diverse career spanning journalism, book publishing, and digital learning. She started her professional journey in journalism, working as a reporter at The Statesman newspaper before moving on to become an editor at NDTV 24x7, India’s leading English news channel, where she contributed to editorial decisions and news coverage. She later transitioned to publishing, managing book production across various subjects as a project editor at Dorling Kindersley.

: https://learningresources.sagepub.com/epigeum

Andy Shanks

Director of Student Wellbeing, University of Edinburgh

Andy is an AMOSSHE Executive Member and Director of Student Wellbeing at the University of Edinburgh.

: https://www.amosshe.org.uk/about/our-team.html

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Margaret Shih

Health Advisor for Mandarin-Speaking Students, King’s College London

Margaret has been running the Health Advisor for Mandarin-Speaking Students (HAMSS) project at the Counselling & Mental Health Support Service at King’s College London since May 2023. HAMSS is an innovative and collaborative initiative with the King’s NHS Health Centre (university GPs), aiming to support international students whose first language is Mandarin in navigating university services and the NHS, with an emphasis on mental health psychoeducation. Prior to joining King’s College London, Margaret worked in student support services in other London-based universities and her background is in mental health counselling.

: https://www.kcl.ac.uk/student-life/counselling

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Joel Staley

Deputy Head of Student Wellbeing Services, Bath Spa University

Joel has over 20 years of experience in higher education, with the past decade dedicated to student support and wellbeing. Currently he is Deputy Head of Student Wellbeing Services at Bath Spa University, and leads disability and wellbeing teams focused on removing barriers to academic success and enhancing the student experience.

Joel is a committed advocate for inclusivity, with a particular focus on ensuring equitable access to learning for disabled students. He has led strategic initiatives to embed inclusive teaching practices across the university, working closely with academic and senior colleagues to align approaches with Universal Design for Learning (UDL) principles.

Passionate about widening participation, Joel plays an active role in efforts to improve access to higher education for underrepresented groups. As a key contributor to initiatives such as the university’s Access and Participation Plan, he is dedicated to supporting all students to thrive and reach their full academic potential, regardless of background.

: https://www.bathspa.ac.uk/students/student-wellbeing-services/

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Jill Stevenson

AMOSSHE Chair, Director of Student Life, Robert Gordon University

Jill has been the Chair of AMOSSHE for the last four years. Here are her priorities for 2023-2025 to build on previous achievements:

• Represent our members and continue to build strong partnerships to proactively influence strategy, policy, and investment in Student Services.
• Build a proactive narrative to convey the positive and vital impact of Student Services on students and institutional success.
• Lead the development of a new communications strategy for AMOSSHE. This will enable us to communicate our core message more proactively, ensuring we influence at the right fora at the right time, and that we are equipped to respond effectively to emerging issues.
• Lead the Executive team to refresh the AMOSSHE strategy. I will ensure that this represents the views of our diverse membership and positions us strongly to be financially sustainable and effective, whilst continuing to be agile enough to support our members through the inevitable changes and challenges ahead.

Jill pledges to collaborate with our members and partners to position the student experience and Student Services at the top of the agenda for university leaders, policy makers, funders, and regulators. She will continue to dedicate strong vision, great passion and energy, coupled with 15 years of experience in higher education, laterally as Director of Student Services and Dean of Equality, Diversity and Inclusion. Jill truly love leading AMOSSHE and believe in the power of strong collaboration and an inclusive approach in all that she does. 

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Tim Street

Project Manager, Mental Health Foundation

Tim joins Randstad's session to talk about the Mental Health Foundation's innovate project, U OK?

Working with universities and colleges across England, U OK? empowers students to take their well-being into their own hands. It uses bespoke training and materials to enable students to take a lead in supporting their peers in HE settings, through activities focused on issues that affect young people's mental health. 

Tim brings many years of experience supporting young people to reach their potential, and to overcome the negative impacts caused by stereotyping, stigma and lack of opportunity. This was gained working across the public, private and third sectors, with a focus on health and wellbeing, as well as a decade working with employers to improve career opportunities for students and graduates. His work with MHF has focused on building the capacity of organisations, peer groups and individuals to embed a structured and preventative mental health approach into their daily activities.

: https://www.randstad.co.uk/employers/areas-of-expertise/student-support/
: randstaduk/posts/?feedView=all

Rebecca Vowles

Head of Student Communications, University of Birmingham

Bec leads on the development and delivery of the student communications framework at the University of Birmingham, working with a variety of stakeholders across the institution. She has a background in internal communications and alumni relations before finding a home leading the University’s dynamic student communications team.  

She is constantly seeking new ways to communicate with a diverse student body utilising her experience of leading campaigns, content creation and channel management.

: rebecca-vowles-2bb091281

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Neil Ward

Partner, Mills & Reeve

Neil has over 20 years’ experience in health law. His particular expertise is in advising clients at inquests and on Mental Capacity Act issues.

Inquests are becoming increasingly complex and clients working in the education sector are finding themselves increasingly drawn into these. Media attention can bring reputational risk to organisations. The process is also highly stressful for the witnesses whose professional judgements are often being questioned. Neil brings an empathetic and caring approach to support individuals and organisations through the process.

Neil’s Court of Protection work gives him expertise in areas of mental health and mental capacity law, which he applies using a conciliatory and sensible approach in often highly fraught and emotionally charged cases. He works with clients to ensure they understand their responsibilities and the limitations of these within the complex world of safeguarding and mental health in the community.

Neil has many years of experience in delivering training to clients through seminars, lectures and webinars. His engaging and personable style mean that he is popular with clients to provide training in his areas of expertise.

: https://www.mills-reeve.com/people/neil-ward/
: neil-ward-908418146

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Naomi Wilkinson

Assosicate Director of Publishing, Epigeum

Naomi Wilkinson is the Associate Director of Publishing at Epigeum, where she leads a dynamic team in creating innovative online training courses. Driven by a commitment to creating impactful educational resources, her work involves collaborating with institutions around the world to support learning and enhance educational experiences.

: https://learningresources.sagepub.com/epigeum