As institutions navigate the evolving landscape of student support, AI is emerging as a powerful tool to enhance services, streamline operations, and improve the student experience. But what does this look like in practice? Join us in partnership with Galvia AI to explore this exciting topic in more detail. 

This event takes place online on Thursday 27 March 2025 from 14:00 to 15:00 (GMT). This webinar is hosted using Zoom.

Galvia AI banner v2

We’ll focus on case studies from three universities at different stages of their AI journey:

  • University of Galway: a well-established model of AI-enhanced student support, extending the reach and efficiency of Student Services with their chatbot ‘Cara’.
  • Sheffield Hallam University: midway through their AI journey, integrating the Hallam Helper chatbot into student engagement strategies.
  • Technological University of the Shannon: at the beginning of their AI journey, exploring the motivations behind adopting AI and how they’re laying the foundations for transformation.

This expert panel discussion will explore:

  • How AI is being used to extend and enhance student support services.
  • Lessons learned from universities at different stages of AI adoption.
  • The impact of AI on student engagement, staff workloads, and service accessibility.
  • Insights from academic research on AI and student support.

With a diverse panel offering institutional, operational, and research perspectives, this session will offer practical takeaways for institutions looking to digitise and enhance Student Services with AI.

Even if you can’t make the date live, you'll receive recordings of the event sessions afterwards (subject to successful recordings), as well as any presentations or resources. The recordings won’t include discussion sessions or presentation sessions that speakers prefer not to share in this way.

Your data

AMOSSHE handles your personal data according to our privacy policy. We won’t share your personal data with speakers, session leaders or sponsors, unless you consent to this on the form when you register.

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