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Booking terms and conditions

Before you book to attend an AMOSSHE event, please read the following terms and conditions.

There are separate booking terms and conditions for AMOSSHE one day continuing professional development (CPD) events and for the three day AMOSSHE national conference:


CPD event booking terms and conditions

Cancellation

If you cancel your attendance at a one day CPD event, and AMOSSHE can replace you with another delegate, we will charge you a £20 administration fee. AMOSSHE will not charge you the full original booking fee. If you have already paid, we will refund the booking fee (minus the administration fee if appropriate).

If AMOSSHE cannot replace you with another delegate, we will refund or charge you as follows. If AMOSSHE receives notification of the cancellation:

Notice of cancellation  Refund available 
One calendar month or more before the event AMOSSHE will refund the full original booking fee (if you have paid already)
Less than one calendar month, but more than ten working days, before the event
AMOSSHE will refund 50% of the original booking fee if you have paid already, or otherwise invoice for 50% of the original booking fee
9 working days or fewer
AMOSSHE will not give any refund, and will invoice for the full original booking fee

Change of delegate

The cost of a place at a CPD event differs depending on whether the delegate is an AMOSSHE member or is associated with AMOSSHE. AMOSSHE will charge no fee for any delegate substitutions made more than ten working days before the event, as long as the type of place for the new delegate is the same for as for the original booked delegate.

Substitutions made with more than two but less than ten working days’ notice are subject to a £20 administration fee.

AMOSSHE cannot permit substitutions with less than two working days’ notice.

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National conference booking terms and conditions

Cancellation

If a delegate wants to cancel their place at the conference, please contact the AMOSSHE National Office as soon as possible.

If the National Office receives notice of the cancellation in advance of the start of the conference, AMOSSHE may refund the cost of the booking, as follows:

Notice of cancellation  Refund available 
One calendar month or more before the event
Full booking cost
Less than one calendar month, but more than ten working days, before the event
50% of booking cost
9 working days or fewer
No refund

If AMOSSHE can replace the cancellation with another delegate, and there are more than ten working days before the start of the conference, we will not charge you the full original booking fee. Instead, AMOSSHE will only charge a £20 administration fee. If you have already paid, we will refund the booking fee (minus the administration fee if appropriate).

Change of delegate

If a delegate wants someone else to attend in their place at the conference, please contact the AMOSSHE National Office as soon as possible.

The cost of a place at the conference differs depending on whether the delegate is an AMOSSHE member or is associated with AMOSSHE. Therefore the cost of the booking may change for the substituted delegate.

In addition, substitutions will incur an administration fee, depending on when the National Office receives notice of the substitution in advance of the start of the conference, as follows:

Notice of substitution Administration fee 
One calendar month or more before the event
No fee
Less than one calendar month, but more than ten working days, before the event
£20
Ten working days before the week of national conference
£40
During the working week of national conference
No substitutions are permitted

AMOSSHE does not accept changes of delegate for single days of a residential or three day booking.

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AMOSSHE, The Student Services Organisation is a UK non-profit professional association. Company registration number 4778650.
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